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News
You Can Use This issue's article
is by Lisa Gray of graymatter
STRATEGIES
LLC,
a financial journalism and marketing consulting firm based in
Memphis, TN. | |
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"The
Capital Apple Tree"
By
Lisa
Gray
|
This
is the first of a series of articles on the four
types of capital and their relationship to wealth
management.
When
thinking of wealth management, financial assets
are the first to come to mind. And although that's
quite logical, it's only the surface component of
the true wealth management picture. In fact,
clients at any asset level have much more than one
form of capital. Financial assets are the most
obvious, but the other forms of capital are the
foundation from which financial capital is
created. Think of it like this: an apple tree
yields apples, which can be used for a variety of
purposes-pies, fruit salads, or just to eat. But
the apples didn't just come from the tree. They
came from seeds that were planted in good soil and
provided the right ingredients for the tree to
grow and bear fruit.
So
what does an apple tree have to do with wealth
management? If you think of the apples as
financial assets, you can see that if you don't
use them for the benefit of achieving a goal, they
can rot and disappear. But on a deeper level, you
also can see that there are other vital aspects of
those financial assets that continually have a
bearing on wealth management.
All
investors have four forms of capital: social,
intellectual, human, and of course, financial. The
intellectual capital is responsible for a person's
business acumen, creative abilities, and other
capabilities serving as the tools used to create
the wealth (the seeds that were planted). Social
capital is the influence and connections the
person has in the business or civic communities
that create good will on the part of society and
acceptance of that person as an authority, a good
business person, or other factors that invite
encouragement and investment for growth (good top
soil). Social capital can have deep roots in the
form of well-known and highly respected parents,
personal friendships with influential people, or
involvement in community or philanthropic efforts.
Human capital not only has to do with a person's
future earning capacity as so many advisors view
it, but it also has even more to do with the
person's business staff, other advisors, children
or siblings also working in the business, spouse,
or anyone else involved in the success of the
entity that created the money.
Finally,
the financial capital is the result of the other
forms of capital. But it is not a stand-alone
result. Social, intellectual, and human capital
continually influence financial capital. Social
capital continues to create good will and provide
profitable associations; intellectual capital
updates original business models or creates new
products or services to sell; and human capital is
responsible for continuing to sell and
subsequently deliver what was promised to the
buyer.
The
connection of all this to wealth advisors? Simply
this: advisors who only address the financial
capital of their clients receive only a small part
of the capital they could be managing for their
clients. Addressing the other three forms of
capital and realizing their connection to
financial capital can result in deeper
relationships with clients, a higher level of
trust, more assets under management from fewer
relationships, and unsolicited referral
business-the best kind of referral possible.
Lisa Gray is president/CEO of
graymatter STRATEGIES
LLC, a
consulting firm based in Memphis, TN whose purpose
is to help advisors raise the level of their
relationships with their clients. She has 17
years' experience in wealth management and is the
author of "The New Family Office: Innovative
Strategies for Consulting to the Affluent,"
http://www.euromoneybooks.com/default.asp?page=4&productID=3178
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